Faq

1. DO YOU SHIP TO MY COUNTRY?
I ship all over the world.

2. WHAT KIND OF SHIPPING DO WE USE?
I use a standard shipping, trackable. Generally it takes 10 to 15 days for delivery, it could take more depending on the city of delivery.

3. DO YOU THINK THAT YOUR PACKAGE IS LOST?
contact me to tackle the problem together and find a solution, to say that the package is lost you must wait at least 3 months.

4. WHAT PAYMENTS DO YOU ACCEPT?
I only accept paypal at the moment if you buy through Bigacartel, in case you don't have a paypal account, contact me to find a solution.

5. WHICH MATERIALS DO YOU USE?
I mainly use polymer clay or epoxy resin.

6. PRECAUTIONS TO PROTECT CREATIONS
on each creation I use a protective varnish but it remains a delicate object, being made by hand, to be treated with care.
do not wet it, do not expose it to excessive heat.

7. HOW LONG DOES IT SHIP?
5-10 working days